Refund Policy

For a payment made within the last seven days, you can request a full refund through your account if you have not used the paid features or credits provided by that payment. The same rule applies to first purchases, renewals and one-time credit purchases.

Request a refund

Open Subscription & billing, find the payment and select Request refund. The site checks eligibility automatically; no email or staff review is required for this self-service rule. The payment provider may still review or process the request.

Processing and access

A submitted request is not a completed refund. The payment record shows processing, refunded or an unsuccessful result. Paid features and generation are temporarily unavailable while a request is processing to prevent the refunded benefits from being used. A successful refund removes the benefits belonging to that payment and may affect paid access. Other non-refunded purchases are retained.

This self-service process requests full refunds only. It does not calculate refunds for individual unused days or portions of a credit pack. For subscription payments, submitting a refund request also requests cancellation of future renewal. If a refund is not approved, check your renewal status separately. Canceling a subscription does not automatically refund a payment.

Payment provider and other rights

Payments are processed through Waffo. Refunds return through the original payment method subject to provider and payment-channel processing. We do not promise immediate approval or a guaranteed bank arrival date.

This voluntary self-service rule does not limit refund requests available through Waffo's buyer portal or support, or any mandatory consumer rights. Duplicate charges, non-delivery and other payment problems can be raised with support@qrcodealchemy.com or Waffo. Read Waffo's buyer terms for its applicable process.